We want you to be satisfied with our work. This policy explains when a refund is possible, how to cancel a project and how to make a request.
Eligibility
You can request a refund within 30 days of payment for Services that have not been substantially delivered. Where a signed statement of work sets its own refund terms, those terms apply instead of this policy.
Cancelling a project
You can cancel a project at any time by writing to us. Work completed up to the date of cancellation, and any third-party costs already incurred for you, remain payable.
How to request a refund
Email info@amginsights.in with your invoice number and the reason for your request. We will review it and reply within a reasonable time.
How refunds are paid
Approved refunds are made to the original payment method. The time it takes for the money to appear depends on your bank or payment provider.
Partial refunds
Where part of the work has already been completed or delivered, we may offer a partial refund that reflects the work not yet done.
What cannot be refunded
- Completed custom work built to your specifications.
- Services that have been fully delivered.
- Third-party costs already paid on your behalf, such as domains, hosting or licences.
- Retainer or subscription periods that have already passed.
Changes to this policy
A M G Insights Innovations Private Limited may change this policy at any time. Changes take effect when they are posted on this page.