AI integration
We add AI where it saves real time or improves your customer experience. That might be an assistant that answers questions from your own documents, an automation that reads invoices, or a feature in your app that summarises and sorts information. We start small, measure the results, and keep your data under your control.
What is included
AI assistants
Website and in-app assistants that answer from your own content and hand over to a person when needed.
Document search
Ask questions across PDFs, manuals, policies and past tickets, with answers that point to their source.
Workflow automation
Reading emails, forms and invoices, extracting the details and filing them into your systems.
AI features in apps
Summaries, classification, smart search, recommendations and drafting, built into your product.
Model selection
The right model for each task from providers such as OpenAI, Anthropic and Google, or open models you host.
Privacy and safeguards
Access controls, logging, human review steps and clear limits on what the AI is allowed to do.
Who it is for
How we deliver it
Find the use case
We pick one task worth improving and agree how success will be measured.
Prototype
A working prototype on your real data, so you can judge the quality before committing.
Integrate
Connection to your website, apps or systems, with safeguards and review steps built in.
Improve
We monitor answer quality and running costs, and refine prompts and data over time.
Tools and platforms
- OpenAI API
- Anthropic Claude
- Google Gemini
- Open-source models
- LangChain
- LlamaIndex
- Vector databases
- Python
- Node.js
- n8n
- Zapier
- Make
Common questions
Is our data safe?
We use business API settings where the provider states your data is not used for training, store only what is needed, and can host models privately when your data requires it.
What if the AI gets something wrong?
We plan for it. Answers point to their sources, uncertain cases go to a person, and any action with real consequences needs human approval.
How much does it cost to run?
Running costs depend on how much the AI is used. We estimate monthly costs during the prototype so there are no surprises later.
Will AI replace our staff?
Our aim is to remove repetitive work so your team can spend time on customers and decisions, not on copying data between screens.
Works well with
Plan your AI integration project
Tell us what you need and who it is for. We will reply with questions, a suggested approach and a written estimate.